Payment Policy

Checkout presents the applicable currency, order total and payment choices. Preparation starts only after authorization and order acceptance.

Authorization and account safety

A bank or processor can approve, decline, review or temporarily hold a transaction. Billing details that do not match can prevent authorization, and a temporary hold does not prove acceptance. Ask the issuer about a decline, and do not email complete payment credentials. The card symbols in the footer are display labels and do not represent separate payment tests.

Payment assistance and refunds

For order-related payment support, use Contact Us. Obtain approval and the exact return instructions before mailing. The package includes a free prepaid return label for an approved mailed return, no restocking fee applies, and exchange requests are considered according to review and inventory. We process and initiate an approved refund to the original payment method within 10 days; the financial provider can take longer to post it.